Apple Pay for business cards

You’ll need to have Face ID, Touch ID or a passcode enabled on your device and an Apple ID signed into your iCloud account. Make sure your region is set to Australia and you have internet access.

On iPhone (not a Westpac app user)

• Open Apple Wallet on your iPhone.
• Tap the plus sign (+) to get started.
• Select to manually add your card details and follow the prompts

On Apple Watch

Before following these instructions, ensure that you have paired your compatible iPhone with your Apple Watch.

• Open the Apple Watch App on your iPhone.
• Tap Wallet & Apple Pay.
• Tap Add Card and follow the prompts.

In the Westpac App (Coming soon for Business Cards)

Before trying these instructions make sure you update to the latest version of the app.  

• Search Apple Pay in the Smart Search bar
• Tap Add to Apple Pay
• Swipe to select the card you want to add
• Tap Add to Apple Wallet and follow the prompts

On iPhone (Westpac app user, Coming soon for Business Cards)

• Open the Wallet app
• Tap plus sign (+) in the top right corner
• Select ‘From your apps on your iPhone’ > Select the Westpac app
• Log into the authentication screen
• Select the cards you would like to add and follow the prompts

Note: Make sure the card number, expiry date, CVC and name match what’s on your physical card. You can change any scanned details that were incorrectly pre-populated or scanned by the wallet.

Note: When selecting ‘From your apps on your iPhone’ if you do not have the Westpac mobile banking app installed on your device, this feature will not work. If you have multiple mobile banking apps, all apps will appear.

For more information, visit Apple Support

Yes, you can add multiple eligible Westpac cards to Apple Pay on compatible devices and choose a default card. However, you must select the required card prior to making a purchase if more than one card is added. You can also add your eligible Westpac card to multiple Apple devices.

The first card added to Apple Wallet is the default card. If you add more than one card, you can change the default card at any time, the process is slightly different for each device.

iPhone or iPad

1. Go to Settings > Wallet & Apple Pay, scroll down to Transaction Defaults
2. Tap Default Card and choose a new card

Apple Watch

1. On the iPhone, open the Apple Watch app, and go to the My Watch tab
2. Scroll down and tap Wallet & Apple Pay > Default Card and choose a new card

Mac with Touch ID

1. Go to System Preferences > Wallet & Apple Pay
2. Choose a new card from the Default Card pop-up menu

To change the default payment network to eftpos on your iPhone,open the Wallet app, tap on your Westpac Mastercard debit card, tap the three dots and select eftpos SAV or eftpos CHQ from the Payment Option section.

Alternatively, you can change your payment network once you have authenticated, before making a payment. Authenticate, then choose the correct account by tapping either eftpos SAV or eftpos CHQ on your device.
Note: The device will default to the account last used for the next payment. 

To update the payment network on your Apple Watch, double-click the side button and select your Westpac Mastercard Debit card, then firmly press the display, then choose your preferred network by tapping either eftpos SAV or eftpos CHQ.

Yes, some merchants/retailers have enabled this functionality and you will be able to get cash out using your Debit card.  Mastercard Debit cardholders will need to ensure that the eftpos SAV or eftpos CHQ payment network is selected for the cash out transaction to be processed successfully. You will be required to enter your card PIN at some contactless terminals when getting cash out.

Security and privacy are at the core of Apple Pay.  Apple uses security features built-in to the hardware and software of your device to help protect your transactions. Apple doesn’t store or have access to your full card details, and these are never stored on your device or shared with merchants when you use Apple Pay.  Merchants are only provided with your Device Account Number.

Each transaction is authorised by your Face ID, Touch ID or the device passcode and a confirmation is displayed in the Wallet. This shows the merchant name, where and when the transaction occurred and the amount of the payment or refund.

If you misplace your device you can use Apple’s Find My app service to remotely lock your device or permanently erase the data on your device, including your card details to prevent further Apple Pay transactions being processed.

Subject to our Credit Card Terms and Conditions, you are covered by our Fraud Money Back Guarantee for any unauthorised purchases made with your Westpac card on Apple Pay. Subject to our Deposit Account Terms and Conditions, you are covered for any unauthorised transactions made on your Westpac Debit Card on Apple Pay.

More information on Apple Pay security and privacy: https://support.apple.com/en-au/HT203027

No, there are no additional fees to add your card or use Apple Pay.