Feels off? SafeBlock on
Coming soon
We will pilot SafeBlock for customers in the coming months before rolling it out more broadly.
What is SafeBlock?
SafeBlock is a feature that allows you to immediately block new transactions and card activity if you suspect you’re being scammed. Coming soon to the Westpac App and Online Banking.
Extra protection
Another layer of defence at your fingertips, whether it’s a gut feel or you see unusual activity.
Instant certainty
With the push of a button, no new payments, transfers, purchases or ATM withdrawals can go through.
Security without disruption
Credits, pre-scheduled payments and recurring subscription fees normally paid by direct debit will be processed as normal.
How it will work
You can access Westpac SafeBlock through the app or Online Banking, locking your account in a few simple steps.
Once SafeBlock is activated, no new payments, transfers or purchases can go through.
You'll be able to report any unusual transactions for our team to investigate. We'll contact you if there's suspected fraud or scam activity.
Once you're comfortable with your banking, you can simply verify your identity to unblock your accounts.
Westpac SaferPay
If we spot a warning sign on your payment, we’ll ask you about it. The extra questions will only appear when we detect a potential scam.
Use your Digital Card
Find the digital version of your card* in the Westpac App. With a dynamic CVC security code that changes every 24 hours, it reduces the risk of fraudulent activity, if your details are compromised.
Westpac Verify
When adding a new payee to a BSB and account number, we’ll do a check to see if the account details you’ve entered have been commonly used.
Things you should know
* The Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.