FAQs
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How do I change the Westpac account for my PayID?
You can do this anytime in Online Banking or the Westpac App.
In the Westpac App
Before trying these instructions make sure you update to the latest version of the app.
- Search PayID in the Smart Search bar
- Tap Register now
- Select account to receive payments
- Tap Confirm
In Online Banking
Personal customers
Go to Service > Services > Account services > PayID/Pay to mobile
Business customers
Go to Service > Account Services > PayID > Change account to pay
Online enquiries
Need help?
Learn more about the New Payments Platform, Osko and PayID.