Media releases

Westpac partners with Samsung Pay to offer flexibility, convenience and choice to millions of customers

11 April, 2017


Westpac today announced a partnership with Samsung Electronics Australia to offer another mobile payment option to millions of Westpac Mastercard and VISA debit and credit cardholders.

Samsung Pay is available at thousands of retail outlets across Australia wherever NFC (Near Field Communication) payments are accepted, and is a secure and easy-to-use mobile payments service 1.

George Frazis, Chief Executive Consumer Bank at Westpac Group said: “On many devices, our customers can now use either Westpac Tap and Pay, Android Pay or Samsung Pay to make contactless payments, and we’re delighted to be the first Australian-owned bank to offer this choice.

“Our mobile customers want access to the best technology and in addition the recent launch of the Westpac Keyboard, Samsung Pay is another example of a digital solution that offers our customers more flexibility, convenience and choice.”

Richard Fink, Vice President, Mobile Division at Samsung Australia said: “We know Australians use their smartphones every day to enjoy content, stay connected and organise their lives. Partnering with Westpac will bring the security and convenience of Samsung Pay to millions of Australians.”

Westpac Group has a strong history of digital innovations, as the first bank to bring internet banking to Australia, and the first in the world to initiate fingerprint sign in to iPhone devices.

Westpac Tap and Pay was unveiled to customers in 2014 and Android Pay 2 in 2016. More recently, it launched a unique social banking solution called Westpac Keyboard: an Australian-banking first which enables customers to pay friends and share their BSB and account details without leaving messaging apps on Apple devices 3.
 
Mr Frazis added: “Customer behaviour is changing all the time and the growth of mobile banking in the past three years has been exponential. Our strategy is to be where our customers are, and we are delighted to offer some of the world’s most popular mobile payment platforms to our customers.”

Samsung Pay is available to Westpac Debit and Credit card holders (Mastercard and Visa cardholders) from 11 April 2017. Customers can download the Samsung Pay app and add their Westpac card to get started.

For more information on Samsung Pay for Westpac, please visit https://www.westpac.com.au/personal-banking/mobile-wallets/samsung-pay/

[1] Available on compatible Samsung devices including the Gear S3 smartwatch and the soon-to-be-released Galaxy S8 and S8+ smartphones.

[2] Westpac Mastercard customers with selected Samsung, Sony, LG, HTC, Motorola, Huawei, and Pixel, and other compatible Android devices can sign up to Android Pay. NFC-enabled Android devices running KitKat 4.4 or higher are compatible with Android Pay.

[3] Social media applications can restrict access to third party keyboards at any time which would prevent access to the Westpac Keyboard within that application. The standard keyboard will then be selected for this application.