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Tax Entity Classification Information

The global Common Reporting Standard (CRS) provisions require Westpac to provide foreign tax residency information to the Australian Taxation Office (ATO). This information may be shared by the ATO with tax authorities in other countries.


To ensure information we may need to report to the ATO is accurate we need a few details from you.


By collecting your Tax Entity Classification information, we can add it to your entity’s profile and ensure that if we need to report information to the ATO, it is correct.


Once you have supplied this information to Westpac you will not need to supply this information again unless your entity’s circumstances change.

What you need to do

Starting December 2024, Group Administrators with Digital access will be able to conveniently update their organisation's Tax Entity Classification (TEC) information directly through Westpac Online Banking or the Mobile Banking app.


Updating your details is quick and easy, taking only a few minutes to complete.

How to update your details:

The Westpac App

  1. Sign into the Westpac App and select company profile
  2. Select Verify your organisation
  3. Select Declare tax entity classification
  4. Review and answer the TEC questionnaire


Westpac Online Banking via desktop

  1. Sign into Westpac Online Banking and select the company profile
  2. Select Administration > Business settings
  3. Select Verify your organisation
  4. Select Declare tax entity classification
  5. Review and answer the TEC questionnaire 


You can also use Smart Search once you are signed into the Westpac App and type phrases to update tax entity classification details.

Here are some phrases to get you started:

  • Tax Entity Classification
  • Self certification
  • Tax residency

Further information

Have you been contacted directly by the Westpac Business Identification Team to provide information for your ATO Reporting?

If you have been contacted directly by the Westpac Business Identification Team to provide information for your ATO Reporting, please visit our Tax reporting for the ATO page for next steps.
Tax reporting for the ATO

Where can I go for more information?

If you have any questions about CRS or FATCA, please visit our Automatic Exchange of Foreign Tax Residency Information (CRS & FATCA) page.
Automatic Exchange of Foreign Tax Residency Information (CRS and FATCA)


If you want to know more about FATCA, see the Internal Revenue Service


If you want to know more about CRS, see:

Frequently asked questions

We will only disclose your personal information to the local tax authority in accordance with the legislation and as per the Westpac Group’s Privacy Statement | Westpac