3D Secure
What is 3D Secure?
3D Secure provides an extra layer of protection for your business and customers for their online purchases. 3D Secure deters unauthorised card use and helps you to reduce fraudulent activity and chargebacks.
How does it work?
Here's one example of how user authentication may work.
![](/content/dam/public/wbc/images/business/merchant-services/Step1_Card-holder_144x144.png)
Step 1: Cardholder makes a purchase
![](/content/dam/public/wbc/images/business/merchant-services/Step2_merchant_144x144.png)
Step 2: Merchant initiates authentication
![](/content/dam/public/wbc/images/business/merchant-services/Step3_3DSecure_144x144.png)
Step 3: 3D Secure ID check
![](/content/dam/public/wbc/images/business/merchant-services/Step4_Further-Validation_144x144.png)
Step 4: Further validation or transaction approved
![](/content/dam/public/wbc/images/business/merchant-services/Step5_One-time-pin_144x144.png)
Step 5: For further validation cardholder receives one time pin
![](/content/dam/public/wbc/images/business/merchant-services/Step6_approved-or-declined_144x144.png)
Step 6: Transaction approved or declined based on one time pin entry
What are the benefits?
- Improved customer authentication
- Reduced cart abandonment, fraud and can reduce chargebacks
- Increased credibility and customer loyalty
- Cardholders have a fast, simple, and convenient authentication experience