Travel checklist

• Are you registered for Westpac Online and Telephone Banking?
• Have you registered for a Westpac Protect™ security device? - Sign in to Online Banking, select Preferences from Services and preferences menu then ‘Security’, or call us on 1300 655 505 8am-8pm, 7 days a week from within Australia, +61 2 9155 7700 from overseas. 
• Have you informed Westpac of where and when you're travelling? We'll record your travel details and monitor the security of any accounts or credit cards while you're away. Keep in mind that access to Westpac online services is blocked in certain locations.

How to notify us you're going overseas

In the Westpac App

1. ​Search Notify of overseas travel in the Smart Search bar
2. Add Travel dates, Country and Contact details
3. Select your contact number and email while you’re away (optional)
4. Tap Send notification

In Online Banking

1. Go to Service > Services
2. Select Notify going overseas under Card Services
3. Select your departure and return dates
4. Select the countries you’re travelling to
5. Add your contact number and email while you’re away
6. Select Notify going overseas

• Do you have a combination of credit cards, debit cards, travel cards and foreign cash?
• Have you checked whether your cards are compatible with ATMs in the countries you're visiting, and made any necessary changes to linked accounts? Read about accessing your money overseas.
• Is your email address and mobile number up-to-date? With Westpac’s Added Online Security Service, from time to time you will need to enter a unique ‘One Time Password’, which you will receive via SMS or email, when purchasing online with participating merchants.
• Do you have travel insurance in case the unexpected occurs?
• Have you checked that your credit, debit or travel cards will not expire while overseas?

And don't forget...

Check your passport is valid

Make sure your passport is valid for at least 6 months from your departure date and is valid for the duration of your trip.

Check you have a valid visa

Check the visa and entry requirements for all countries you plan to enter, and the process for obtaining a visa, including the time limits for doing so. Contact the nearest embassy, high commission or consulate of the countries you plan to visit.

Vaccinations

Check with your local GP if vaccinations are required for any of the countries you plan to visit.

Copy your travel documents

Scan and/or photocopy your passport, visas, tickets, credit cards, itinerary and insurance documents. It's a good idea to leave copies with a trusted family member at home. You should also keep another set of copies with you on your trip, but in a separate location from the original cards and documents. Copies are no good if they are stolen or lost along with the originals. You might also consider storing digital copies in the cloud (e.g. Dropbox) or simply email them to yourself so you can access them in an emergency.

Register your travel plans

Go to the Department of Foreign Affairs and Trade website and register to be contacted in an emergency.

Turn off data roaming

International data roaming costs can be steep, so make sure you turn off mobile data roaming before you leave. You can still access Mobile Banking using wi-fi connections overseas.