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Carolyn McCann

Carolyn was appointed Westpac’s Group Executive responsible for Customer and Corporate Services in August 2023. The division brings together customer solutions, fraud and scam operations, customer operations, property, procurement and protective services, corporate affairs and community, HR and Finance Services. Carolyn joined the Westpac Group in 2013, as General Manager, Corporate Affairs and Sustainability, after spending 13 years with Insurance Australia Group, including as Group General Manager, Corporate Affairs & Investor Relations. Carolyn began her career in consulting and has extensive in-house and consulting experience in financial services.

Articles

Article title Stopping scammers before they scam you

Article descriptionA range of new safety measures are having a big impact in protecting Westpac customers from scams. But we still have work to do.

By AuthorCarolyn McCann
Westpac Group Executive, Customer & Corporate Services
6 mins

Article title Banks' crucial role in COVID-19 relief

Article descriptionWhile few people have gone through a global pandemic and economic shock on this scale before, customers are front of mind in every decision we are taking and thousands have been contacting us.

By AuthorCarolyn McCann
Westpac Group Executive, Customer & Corporate Services
3 min read

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