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What to expect from the recruitment process

There’s a fair bit to work through, but it’s all about making sure you’re the right fit for us and we’re the right fit for you.

2 minute read

Help with your application

Not sure what to discuss with a recruiter? This video provides advice on how to set yourself up for success when applying for a role with us.
 


Your search

Step 1: Search, apply and upload

First, you'll need to review the available positions; you can make it easier on yourself if you search by job field, location, keyword or role type. Once you've found the job you like, make sure you check the full position profile and get all the important information. You can then select the apply button, accept the privacy statement and start creating your application.


From there, upload your CV and answer some questions as part of your application. We'll also ask for your contact details, so we can confirm that we've received your application and keep you updated.


If you can't find your dream job in the current available positions, create a profile and we’ll send you email alerts when relevant roles become available. To create your profile simply upload your CV and answer a few questions about yourself.

Step 2: You might do some online testing

Once you've moved past the initial application stage, you might be asked to complete an assessment. This will allow us to understand more about you and your alignment to Westpac Group’s commitment to creating better futures for our customers, our company and you.

Our assessment

Step 3: We’ll assess your application

Once we've received your application we'll check if your skills and experience match the job's key criteria. We'll then let you know as soon as possible via email or phone whether your application has been successful.

Step 4: We’ll invite you for an interview

For some roles we might start with a video interview where you can record your answers to some questions or a phone interview to talk about your experience. If you sound like the right person for the job, we'll pass your CV on to the Hiring Manager. From there you'll be invited for a face-to-face interview either in person, or via teleconference or to an assessment centre. You might be asked to bring along documents proving your identity, credentials and eligibility to work in Australia.

Step 5: We’ll do background checks

Once you've completed the interview stage and have progressed further, we’ll conduct a range of third-party background checks through a company called First Advantage. Your start-date and your employment is conditional on us being satisfied with the result of your checks. The timeframe for this can vary depending on the type and risk profile of your role, and if you’ve lived and worked elsewhere in the world.

Your job offer

Step 6:  You get the job!

Once all the boxes are ticked, we’ll be ready to give you a formal job offer.  You’ll receive a notification to log into the Careers portal, where you’ll find your employment offer letter and the relevant terms and conditions.

Simply log in to review and accept your job offer.

Step 7: Before you start

Once you've accepted your employment offer, you'll receive an email giving you access to our New Starter candidate mobile application site. Here you’ll find all the information you need to know about Westpac Group before you start.

Accessibility and Privacy

At Westpac we are committed to providing a supportive and inclusive culture where your needs and privacy are respected. This video explains how reasonable adjustments can be made to support your accessibility needs and how any of your private information may be used.

 

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FAQs and Contact Us

Find answers to the most commonly asked recruitment process questions.