Billing and payment processing
Ways to accept and manage your payments
See how easily PayWay integrates with your website or accounting software
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Merchant support & stationery
- Call 1800 029 749 for 24/7 tech support
- Order paper rolls
- Visit the merchant support centre
- Trouble shooting guides
Helpful information
Things you should know
Online Banking Terms and Conditions (PDF 407KB)
Applications for merchant services are subject to approval. Terms and conditions and other fees and charges (PDF 210KB) apply. Full details are available on request.
1. Same day settlement is available for Visa and Mastercard transactions processed before 6p.m. AEST and that are settled to a Westpac business transaction account. Does not include weekend or national public holidays, where settlement will occur on the next banking day. Transactions processed through other card schemes are subject to your agreement with the relevant card scheme.
2. If you would like to receive a single electronic report with a bulk credit on your bank statement, then talk to us.
The PayID types available to you may vary depending on your customer profile. If you register your mobile as a PayID, it needs to be the same as your SMS Protect Code TM. If you register your ABN, it needs to be the same as the ABN on your Westpac profile. When your PayID is registered, your details (including your Business name) will be available to people who use the service and enter your ABN PayID.
Westpac Online Banking is only available for use by Westpac Australia customers. Internet connection is needed to access Westpac Online and Mobile Banking. Normal mobile data charges apply.
* Subject to system availability.
BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.