Switch to Business eStatements

Enjoy the convenience and security of eStatements.
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Secure

Your statements are stored securely in Online Banking.

Saves time

Easily share statements with your accountant or bookkeeper (if required).

No paperwork

Reduce clutter and access up to 7 years of statements online.

Available 24/7
Access anywhere, anytime in Online Banking or the Westpac App.

Are you eligible?

To enjoy the benefits of eStatements, you will need to:

How to switch to eStatements

If you are an Administrator of a business or a Sole Trader, you can manage your business statements online, no need to phone or visit a branch. 

If an account is not eligible for eStatements, the paper statement option will be shown. 

You can view eStatements for any eligible account that you have access to (including as an authorised third party) in Westpac Online Banking. 

 

For Administrators of a Business network

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Tap Profile, then tap Settings
  2. Under Communication, tap Statements
  3. Select an account and choose eStatement

In Online Banking

  1. Go to Administration > Business Statement Settings
  2. For each account you see displayed, choose eStatement
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For Sole Traders

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Tap Profile, then tap Settings
  2. Under Communication, tap Statements
  3. Select an account and choose eStatement

In Online Banking

  1. Go to Service > Preferences
  2. Under Statements select the account and choose eStatement
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What if I have more than one approver for my administration tasks?

If your Online Banking is set up to have more than one Approver to perform administration tasks, any changes to your statement settings will need to be approved by all Administrators on the account(s).

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Tap Business, then tap Approvals
  2. Select the Other tasks tab and approve any pending tasks

In Online Banking

  1. Select the Approval button (near the Sign Out button)
  2. Select the Administration tab. You’ll see the statement settings waiting approval.

FAQs about switching to eStatements

eStatements are available on most accounts except business loans, closed business accounts and joint business accounts.

Download the Westpac App

Download from the App Store

Download from the Play Store
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Things you should know

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at westpac.com.au before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.