Support
Which smartphones and tablets are supported?
Corporate Mobile has been optimised for mainstream browsers and operating systems to ensure the highest level of security and the best mobile experience. We support the following systems:
Smartphones and Tablets
- Apple iOS 11.0 and above
- Android™ 8.0 and above.
Is Corporate Mobile secure?
Corporate Mobile utilises a range of protective technologies to guard your organisation's information and payments.
It delivers the equivalent level of security as Corporate Online using the same SecurID® token when authorising payments and files.
All existing limits and administration settings (i.e. session time-out) are enforced through Corporate Mobile.
Please also refer to our mobile security tips to keep your mobile banking secure.
Do I need to register for Corporate Mobile?
To use Corporate Mobile you must be registered for Corporate Online and have a Customer ID and password.
Not registered for Corporate Online?
To register your organisation for Corporate Online, please call the Corporate Help Desk on 1300 134 291. We will arrange an introduction to a Westpac Manager who will assist in choosing the right mix of banking services for your organisation.
How to access Corporate Mobile
What if I forget my password?
If you have a Corporate Online token you can reset your sign in password from the Corporate Online website. If you don't have a Corporate Online token please contact your administrator or the Corporate Help Desk to arrange for your password to be reset.
Where can I get help?
Contact the Corporate Help Desk or visit the help pages in the Corporate Mobile app. You can also download the Corporate Mobile Quick Reference Guides for step by step instructions on how to use Corporate Mobile.