Frequent Flyer and Rewards credit cards
Westpac Altitude Rewards
Westpac's own Altitude Rewards program gives you plenty of opportunity to earn extra points, and flexibility in how you can use them. Pay with Points feature allows you to use your points for everyday purchases, anywhere Mastercard is accepted. You can also choose from retail gift cards, cashback, a range of partner airlines and our own online instore. Just as important, you can earn points at a higher rate with select merchants and airlines.
There's no annual rewards fee for this program.
Altitude Qantas
With an Altitude Qantas Rewards credit card, you earn Qantas Points credited directly into your Qantas Frequent Flyer account. You can then use those frequent flyer points as you would any other Qantas Points - choosing from a range of rewards including flights, upgrades, or any of the 900 world leading brands at Qantas Marketplace.
An annual Rewards Program fee applies.
Altitude Velocity
Earn Velocity points which are credited directly into your Velocity Frequent Flyer Account. Then redeem those frequent flyer points as you would any other Velocity Points, for flights, upgrades, shopping and more.
An annual Rewards Program fee applies.
Put a 'yay' in Everyday
Turn your Altitude points into Everyday Rewards points and get more value at the checkout. Learn more
Eligibility, min and max points transfer and T&Cs apply.
Westpac Altitude Rewards
Whether you choose Platinum or Black, our Altitude Rewards credit cards let you earn extra points with our Accelerated Earn partners1 - and have plenty of flexibility in how you use them. Pay with Points feature allows you to use your points for everyday purchases, anywhere Mastercard is accepted. You can also choose from retail gift cards, cashback, a range of partner airlines and our own online instore. Just as important, you can earn points at a higher rate with select merchants and airlines.
Curious about what’s available? Take a sneak peek.
Altitude Rewards Platinum
| $175 | Annual card fee |
| 20.99% p.a. | Variable purchase rate |
| $6,000 | Minimum credit limit |
| $30,000 p.a. | Minimum income required |
Includes Complimentary International Travel and purchase insurances4
Points earn rates
| 2 or 3 | Points per $ spent with our select partners1 |
| 1 | Points6 per $ on all other eligible purchases† |
Special offer:
Up to 120,000 bonus Altitude Rewards Points with $3k+ spend on eligible purchases† within 90 days of card approval>.
Already with Westpac? Sign in to apply and we'll waive your first year card fee>>>.
Offer not available if you've held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 24 months. T&Cs apply.
Altitude Rewards Black
| $295 | Annual card fee |
| 20.99% p.a. | Variable purchase rate |
| $15,000 | Minimum credit limit |
| $75,000 p.a. | Minimum income required |
Includes Complimentary insurances4, lounge passes3 & concierge service
Points earn rates
| 2 or 6 | Points6 per $ spent with our select partners1 |
| 1.25 | Points6 per $ spent on all other eligible purchases† |
Special offer:
Up to 150,000 bonus Altitude Rewards Points with $6k+ spend on eligible purchases† within 120 days of card approval^.
Offer not available if you've held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 24 months. T&Cs apply.
Reward yourself sooner with Accelerated Earn
Another key difference is with Altitude Rewards, you’ll earn points quicker by using your card with our Accelerated Earn partners1, including:
Altitude Qantas
Whether you prefer our Platinum or Black credit card, you can earn Qantas Points directly into your Qantas Frequent Flyer account - ready to use as you would your other Qantas Points. Pick from upgrades, flights, hotels, travel, food and wine-related, or any of the 900 world leading brands at Qantas Marketplace
An annual Rewards Program fee applies.
Altitude Qantas Platinum
| $175 | Annual card fee |
| $75 | Annual Altitude Qantas Rewards Program fee |
| 20.99% p.a. | Variable purchase rate |
| $6,000 | Minimum credit limit |
| $30,000 p.a. | Minimum income required |
Includes Complimentary International Travel and purchase insurances4
Points earn rates
| 0.5 pts/$ | Spent on all eligible purchases, up to $100,000 p.a.6 |
Special offer:
Up to 80,000 bonus Qantas Points with $4k+ spend on eligible purchases† within 90 days of card approval++.
$75 annual Qantas Rewards Program fee applies. Offer not available if you've held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 24 months. T&Cs apply.
Altitude Qantas Black
| $295 | Annual card fee |
| $75 | Annual Altitude Qantas Rewards Program fee |
| 20.99% p.a. | Variable purchase rate |
| $15,000 | Minimum credit limit |
| $75,000 p.a. | Minimum income required |
Includes Complimentary insurances4, lounge passes3 & concierge service
Points earn rates
| 0.75 pts/$ | Spent on all eligible purchases, up to $250,000 p.a.6 |
Special offer:
Up to 120,000 bonus Qantas Points with $6k+ spend on eligible purchases† within 120 days of card approval~.
$75 annual Qantas Rewards Program fee applies. Offer not available if you've held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 24 months. T&Cs apply.
Altitude Velocity
Pick either our Platinum or Black credit card and you can choose to earn points directly into your Velocity frequent flyer account. Then use those points as you would your other Velocity Points - flights or upgrades with Virgin Australia or one of their travel partners (including partner airlines). Alternatively, head to the Velocity Reward store or the Velocity Wine Store by Laithwaites.
An annual Rewards Program fee applies.
Altitude Velocity Platinum
| $175 | Annual card fee |
| $75 | Annual Altitude Velocity Rewards Program fee |
| 20.99% p.a. | Variable purchase rate |
| $6,000 | Minimum credit limit |
| $30,000 p.a. | Minimum income required |
Includes Complimentary International Travel and purchase insurances4 & Economy X Seat Upgrade Vouchers7
Points earn rates
| 0.5 pts/$ | Spent on all eligible purchases6 |
Special offer:
Up to 80,000 bonus Velocity Points with $4k+ spend on eligible purchases† within 90 days of card approval++.
$75 annual Velocity Rewards Program fee applies. Offer not available if you've held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 24 months. T&Cs apply.
Altitude Velocity Black
| $295 | Annual card fee |
| $75 | Annual Altitude Velocity Rewards Program fee |
| 20.99% p.a. | Variable purchase rate |
| $15,000 | Minimum credit limit |
| $75,000 p.a. | Minimum income required |
Includes Complimentary insurances4, lounge passes3, Economy X Seat Upgrade Vouchers7 & concierge service
Points earn rates
| 0.75 pts/$ | Spent on all eligible purchases6 |
Special offer
Up to 120,000 bonus Velocity Points with $6k+ spend on eligible purchases† within 120 days of card approval~.
$75 annual Velocity Rewards Program fee applies. Offer not available if you've held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 24 months. T&Cs apply.
Get more out of your rewards or frequent flyer credit card
Rewards and frequent flyer credit cards often come with a range of attractive benefits and bonuses. Here are three tips to help you do just that.
Rather than change the way you spend to make the most of a rewards card, choose the card that best compliments your lifestyle. For instance, you shouldn't have to change your spend to maximise the points earn. Likewise, you should be able to redeem on rewards you actually want.
The first step is choosing the program. The Westpac Altitude Rewards program gives you more choice with redeeming – from store gift cards to airline points, and an accelerated points earn on select partners. Alternatively, Qantas Frequent Flyers might prefer our Altitude Qantas Rewards Program, or Velocity Frequent Flyers may want our Altitude Velocity Rewards Program.
From there, it’s the tier of card you want. Our platinum cards offer a balance of lower costs and great extras like insurance, while for a higher annual fee, our black cards offer even more benefits.
Prefer a Low Rate or Low Fee card?
Need help with credit cards?
More to help you choose
Existing customers
Things you should know
Credit criteria, fees and charges apply. Credit Card Product Switches, upgrades or Westpac group staff are ineligible.
This promotion may be varied or withdrawn at any time and is not available in conjunction with any other promotion.
Be credit savvy: Before applying, consider a realistic credit limit and check all conditions, interest rates, fees and charges on your selected card.
Altitude Rewards: You must be a member of the relevant transfer partner program to redeem Altitude Points for that partner’s rewards or frequent flyer points. The Altitude Terms and Conditions and the terms and conditions of the relevant transfer partner programs apply. A joining fee may apply. For more information on the Altitude Rewards program, visit altituderewards.com.au.
Altitude Velocity or Qantas: In order to earn and redeem points, you must be a member of the relevant Frequent Flyer program. An annual $75 Rewards Program Fee applies for customers who choose this option.
†Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account.
<<< Accelerated Earn - Shop, Stream, Ride and Stay: Applies only to domestic spend made in Australian dollars or any other currency (and converted to Australian dollars) using your card or card account with a Merchant who is located in Australia. Excludes Westpac Altitude Qantas and Westpac Altitude Velocity. Participating merchants are subject to change.
>Altitude Rewards Platinum Bonus Points Promotion: To be eligible for up to 120,000 bonus Altitude Reward Points, you must apply and be approved for a new Altitude Rewards Platinum card between 31st October 2024 and 30th April 2025. You will receive an initial 90,000 bonus points if you spend $3k or more on eligible purchases within 90 days of card approval. These will be credited to your points balance within 12 weeks of meeting this spend criteria. You will receive an additional 30,000 bonus points if you keep your account open for more than 12 months and continue to use the card. These additional points will be credited to your points balance within 12 weeks, after the first eligible purchase is made in the second year of your card account being active. If you do not meet the minimum spend criteria within 90 days of card approval, you forfeit the initial 90,000 bonus points only. However, you are still eligible for the additional 30,000 bonus points in the second year if you continue to use your card. Existing Westpac customers who currently hold an Earth Classic, Earth Platinum, Earth Platinum Plus, Earth Black, Altitude Classic, Altitude Platinum or Altitude Black credit card, or who have held one in the last 24 months, are not eligible for this offer. Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account. Credit Card Product Switches, upgrades or Westpac group staff are ineligible for this offer.
++Bonus Qantas or Velocity Points Promotion Altitude Platinum: To be eligible for up to 80,000 bonus Qantas or Velocity Points, you must apply and be approved for a new Altitude Qantas Platinum or Altitude Velocity Platinum credit card between 31st October 2024 and 30th April 2025. You will receive an initial 60,000 bonus points if you spend $4k or more on eligible purchases within 90 days of card approval. These will be credited to your points balance within 12 weeks of meeting this spend criteria. You will receive an additional 20,000 bonus points if you keep your account open for more than 12 months and continue to use the card. These additional points will be credited to your points balance within 12 weeks, after the first eligible purchase is made in the second year of your card account being active. If you do not meet the minimum spend criteria within 90 days of card approval, you forfeit the initial 60,000 bonus points only. However, you are still eligible for the additional 20,000 bonus points in the second year if you continue to use your card. Existing Westpac customers who currently hold an Earth Classic, Earth Platinum, Earth Platinum Plus, Earth Black, Altitude Classic, Altitude Platinum or Altitude Black credit card, or who have held one in the last 24 months, are not eligible for this offer. Velocity Points or Qantas Points earned during a statement cycle are added to your Velocity or Qantas Points balance on a monthly basis. Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account. Credit Card Product Switches, upgrades or Westpac group staff are ineligible for this offer.
^Bonus Altitude Points Promotion Altitude Black: To be eligible for up to 150,000 bonus Altitude Points, you must apply and be approved for a new Altitude Black Rewards credit card with Altitude Rewards between 31st October 2024 and 30th April 2025. You will receive an initial 100,000 bonus points if you spend $6k or more on eligible purchases within 120 days of card approval. These will be credited to your points balance within 12 weeks of meeting this spend criteria. You will receive an additional 50,000 bonus points if you keep your account open for more than 12 months and continue to use the card. These additional points will be credited to your points balance within 12 weeks, after the first eligible purchase is made in the second year of your card account being active. If you do not meet the minimum spend criteria within 120 days of card approval, you forfeit the initial 100,000 bonus points only. However, you are still eligible for the additional 50,000 bonus points in the second year if you continue to use your card. Existing Westpac customers who currently hold an Earth Classic, Earth Platinum, Earth Platinum Plus, Earth Black, Altitude Classic, Altitude Platinum or Altitude Black credit card, or who have held one in the last 24 months, are not eligible for this offer. Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account. Credit Card Product Switches, upgrades or Westpac group staff are ineligible for this offer.
~ Bonus Qantas or Velocity Points Promotion Altitude Black: To be eligible for up to 120,000 bonus Qantas or Velocity Points, you must apply and be approved for a new Altitude Qantas Black or Altitude Velocity Black credit card between 31st October 2024 and 30th April 2025.
You will receive an initial 90,000 bonus points if you spend $6k or more on eligible purchases within 120 days of card approval. These will be credited to your points balance within 12 weeks of meeting this spend criteria.
You will receive an additional 30,000 bonus points if you keep your account open for more than 12 months and continue to use the card. These additional points will be credited to your points balance within 12 weeks, after the first eligible purchase is made in the second year of your card account being active.
If you do not meet the minimum spend criteria within 120 days of card approval, you forfeit the initial 90,000 bonus points only. However, you are still eligible for the additional 30,000 bonus points in the second year if you continue to use your card.
Existing Westpac customers who currently hold an Earth Classic, Earth Platinum, Earth Platinum Plus, Earth Black, Altitude Classic, Altitude Platinum or Altitude Black credit card, or who have held one in the last 24 months, are not eligible for this offer.
Qantas or Velocity Points earned during a statement cycle are added to your Qantas or Velocity Points balance on a monthly basis. Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account. Credit Card Product Switches, upgrades or Westpac group staff are ineligible for this offer.
>>Reduced First year Card Fee for Altitude Rewards Platinum: The discounted first year Card Fee of $99 is available when you apply and are approved for a new Altitude Rewards Platinum card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $175 thereafter, and will be debited to your card account on the 12-month anniversary of the Card Fee date and annually thereafter.
>>> Existing customers only - Altitude Rewards Platinum First Year Card Fee Waiver: is available for existing Westpac customers when you apply and are approved for a new Altitude Rewards Platinum credit card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $175 thereafter, and will be debited to your account annually on the 12-month anniversary of the Card Fee date.
^^Existing customers only - Reduced First year Card Fee for Altitude Qantas or Velocity Platinum: The discounted first year Card Fee of $49 is available for existing Westpac customers when you apply and are approved for a new Altitude Qantas Platinum or Altitude Velocity Platinum card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $175, and will be debited to your card account on the 12-month anniversary of the Card Fee date and annually thereafter. A $75 annual Rewards Program Fee still applies for Altitude Velocity and Altitude Qantas if you choose these programs.
##Reduced First year Card Fee for Altitude Rewards Black: The discounted first year Card Fee of $200 is available when you apply and are approved for a new Altitude Rewards Black credit card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $295 thereafter, and will be debited to your account annually on the 12-month anniversary of the Card Fee date.
###Reduced First year Card Fee for Altitude Qantas or Velocity Platinum: The discounted first year Card Fee of $119 is available when you apply and are approved for a new Altitude Qantas Platinum or Altitude Velocity Platinum card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $175 thereafter, and will be debited to your card account on the 12-month anniversary of the Card Fee date and annually thereafter. A $75 annual Rewards Program Fee still applies for Altitude Velocity and Altitude Qantas if you choose these programs.
**Existing Customers Only - Reduced First year Card Fee for Altitude Rewards Black: The discounted first year Card Fee of $99 is available for existing Westpac customers when you apply and are approved for a new Altitude Rewards Black credit card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $295 thereafter, and will be debited to your account annually on the 12-month anniversary of the Card Fee date.
<Existing Customers Only - Reduced First year Card Fee for Altitude Qantas Black and Altitude Velocity Black: The discounted first year Card Fee of $150 is available for existing Westpac customers when you apply and are approved for a new Altitude Black credit card between 31st October 2024 and 30th April 2025. After the first year, the Card Fee reverts to $295 thereafter, and will be debited to your account annually on the 12-month anniversary of the Card Fee date. A $75 annual Rewards Program Fee still applies for Altitude Velocity and Altitude Qantas if you choose these programs.
1. Accelerated Earn - Flights: Earn 6 points per dollar on the first $10,000 spent on flights per calendar month, then 1.25 points per $1 spent thereafter on the Altitude Black Mastercard. Or earn 3 points per dollar on the first $10,000 on flights per calendar month, then 1 point per $1 spent thereafter on the Altitude Platinum Mastercard. Points earn applies to flights purchased in Australia directly with the above listed participating airlines using your Altitude Black Mastercard or Altitude Platinum Mastercard. Excludes flights not purchased directly with the participating airlines for example flights purchased through a travel agent, online aggregators or other airlines such as a code-share etc. Excludes Altitude Qantas, Altitude Velocity and Visa cards. Participating airlines are subject to change.
4. Complimentary insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631, trading as Allianz Global Assistance (AGA), under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz), has issued an insurance group policy to Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) which allows eligible persons to claim under it as third party beneficiaries. Access to the benefit of cover under the Credit Card Complimentary Insurance is provided to eligible Westpac cardholders by operation of s48 of the Insurance Contracts Act 1984 (Cth). If an eligible persons wishes to claim any of these benefits, they will be bound by the eligibility criteria, terms, conditions, limits and exclusions contained in the Complimentary Insurance Policy Information booklet (PDF 898KB) which may be amended from time to time. This insurance is underwritten by Allianz. Westpac does not guarantee this insurance. This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it.
Qantas products and services: Selected Qantas products and services are Qantas passenger flights with a QF flight number purchased directly from Qantas.com; Qantas Frequent Flyer and Qantas Club membership joining and/ or annual fees. For full Qantas Frequent Flyer Terms and Conditions, visit Qantas.com/terms.
6. Rewards Points: The earning and redemption of Altitude Points, Velocity Points and Qantas Points are subject to the Altitude Terms and Conditions (PDF 117KB). Purchases that are not eligible to earn Rewards Points are set out in the Altitude Terms and Conditions (PDF 117KB). You do not receive points if you have not paid the Minimum Payment Due in full and on time and in other circumstances. Points earnt for PartPay (PDF 96KB) Purchases are based on the full value of the purchase, and not on each instalment amount. Qantas and Velocity Points earned during a statement cycle are added to your respective Points balance on a monthly basis.
For Altitude Qantas Platinum cards, earn 0.5 Qantas Points per $1 up to a maximum of $100,000 spent on eligible purchases annually. For Altitude Qantas Black cards, earn 0.75 Qantas Points per $1 up to a maximum of $250,000 spent on eligible purchases annually. This annual limit resets in January each year, based on your statement date. Bonus Points earned are not part of your annual cap.
Concierge Services for Altitude Black. Concierge services are provided by a third party supplier. For further details including terms and conditions visit westpac.tenconcierge.com
3. Complimentary Lounge Passes
Priority Pass Membership: Complimentary Pass membership is available to Westpac Altitude Black primary cardholders earning Altitude Points through the Altitude Rewards program. It requires enrolment through prioritypass.com/westpacblack. The Primary Cardholder receives two complimentary visits in any 12-month period, one of which may be used by an accompanying guest. Subsequent visits in the 12-month period incur an additional member/guest visit fee, which can be found on the Priority Pass website https://www.prioritypass.com/join-prioritypass. The additional fee will be automatically charged to the primary cardholder's Altitude Black card. A Foreign Transaction Fee will apply to the conversion amount. Unused visits expire and cannot be carried forward to any subsequent year. Visit the Contact Us page on www.prioritypass.com for enquiries about the Priority Pass program. Subject to the Priority Pass Conditions Of Use.
Qantas Club Complimentary Lounge Invitations: As a Westpac Altitude Black card cardholder earning Qantas Points, you are eligible for two Qantas Club Complimentary Invitations within each 12-month period of your anniversary registration date when you register your Altitude Black card via loungepass.altitudeblack.com.au and use your card in Australia to purchase selected Qantas products and services. Selected Qantas products and services are the following items purchased directly from Qantas: Qantas passenger flights (with a QF flight number), Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, Qantas branded non-airfare products and any Qantas products and services not purchased directly from Qantas.
The Qantas Club Complimentary Invitations will be made available within 14 business days of meeting eligible spend via the Qantas Complimentary Invitations Portal, provided you are not in breach of the Credit Card Terms and Conditions (PDF 200KB) and your account remains open. Log in to the portal using your Qantas Frequent Flyer account to access your invitation, link it with an eligible Qantas flight booking, or to find out more information. To receive your Complimentary Invitations, you must have provided Westpac with your Qantas Frequent Flyer Number. If you have not yet registered for your complimentary Qantas Frequent Flyer Membership, you may join at qantas.com/joinffwestpac.
Qantas Club Complimentary Invitations are provided courtesy of Westpac, and are valid for Qantas Club and Qantas operated International Business Lounges only (excluding Los Angeles Tom Bradley Airport lounge). Not valid in International First Class lounges, Chairman's Lounge, Qantas Domestic Business, Qantas oneworld® alliance airline, partner airline or associated lounges. Each invitation is valid for a single visit before the expiry date specified on the invitation, when travelling with Qantas or Jetstar with a Qantas (QF) or Jetstar (JQ, 3K, GK, BL) flight number. Qantas Club Complimentary Invitations must not be resold. Qantas reserves the right to cancel invitations and disqualify future invitations that are in breach of this policy.
Access and use is subject to Qantas Club rules which are available at qantas.com/qantasclub. Access may not be available if the applicable lounge is full or near capacity, at the full discretion of lounge staff. Access and use of Qantas Club lounges is subject to Qantas Club terms and conditions.
Virgin Australia Domestic Lounge Passes Two complimentary single-entry Virgin Australia Domestic Lounge Passes are available to Westpac Altitude Velocity Black Mastercard cardholders each year. To be eligible, your card account must not be in arrears for more than two consecutive statement cycles in accordance with the Altitude Terms and Conditions (PDF 117KB), you must have provided Westpac with your Velocity Frequent Flyer number and you have made a direct spend with Virgin Australia every year on your Altitude Velocity Black Mastercard from your card open date. You will become eligible upon card activation in your first year and then each anniversary thereafter. Virgin Australia Lounge Passes are valid for 12 months from date of issuance and will appear on your Velocity Frequent Flyer membership account within 10 business days of meeting eligible spend. Virgin Australia lounge is operated by Virgin Australia Airlines Pty Ltd in selected domestic airport locations and entry is subject to the Westpac Altitude Velocity Black Mastercard Lounge Pass Conditions and Virgin Australia Lounge Terms and Conditions which are subject to change from time to time.
7. Economy X Seat Upgrade Vouchers: Two complimentary Economy X Seat Upgrade Vouchers (for eligible domestic flights only) are available to Westpac Altitude Platinum Mastercard and Westpac Altitude Black Mastercard primary cardholders earning Velocity Points through the Altitude Velocity rewards program. To be eligible, your card account must not be in arrears for more than two consecutive statement cycles in accordance with the Altitude Terms and Conditions, you must have provided Westpac with your Velocity Frequent Flyer number and you have made a direct spend with Virgin Australia (Eligible Spend) on your Altitude Platinum Mastercard or Altitude Black Mastercard every year from card open date. Economy X Seat Upgrade Vouchers are valid for 12 months from date of issuance and will appear on your Velocity Frequent Flyer membership account within 10 business days of meeting Eligible Spend. Economy X Seat Upgrades are available to other passengers travelling on the same itinerary as the primary cardholder. Each Economy X Seat Upgrade Voucher can only be redeemed on an eligible non-stop Virgin Australia operated domestic Australian flight. The Economy X Upgrade Voucher is valid per single flight sector only. All Economy X Seat Upgrade Voucher redemptions are subject to availability. No Velocity Points or Status Credits will be awarded for Economy X Seat Upgrade Voucher redemptions. To redeem, book an eligible domestic flight with Virgin Australia on your Altitude Velocity Mastercard and then call the Virgin Australia Guest Contact Centre on 1300 038 373 at least 24 hours prior to your flight to apply your Economy X Seat Upgrade. All Economy X Seat Upgrade Voucher redemptions are subject to availability and neither Virgin Australia nor Westpac guarantee that Economy X seats will be available on the flight you may wish to redeem on. All travel is subject to the Economy X standard Terms and Conditions and the Virgin Australia Fare Conditions and Virgin Australia Conditions of Carriage as amended from time to time.