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Understanding Home Insurance

What do I need to know?

When it comes to insuring your home and belongings, it’s important to understand what type of cover, and how much cover, might suit your circumstances. Whether you own your own home, are planning to buy your first home, or you’re renting your home, we’ve collated some resources to help you learn more about home insurance.

Getting home insurance

Here you’ll find information, guides and tools to help you navigate some of the key considerations when looking to buy home, landlord and contents insurance.

Calculating your level of cover

These handy calculators can help you estimate the amount you need to rebuild your home or replace your home contents. Use them to help you decide if you have enough cover in the event of theft, a flood, fire, storm or severe natural disaster.^

Why Westpac?

One less step

Sort out your banking and insurance together. Westpac Insurance, provided by Allianz.

Flexible payment options

No extra cost to pay by the month so you can better manage your budget.2

All in one place

See your insurance policies next to your bank accounts in the App.1

Comprehensive cover

Insure your home and contents against theft, storm damage, floods and bushfires.*

Master your home insurance

Staying on top of your policy is almost as important as preparing your home for unexpected events. Here you’ll find resources to help you do both. 

Maintaining your home & your home insurance policy

Making a claim

You can submit your claim online (24/7) with Allianz using the online claim form. Or call Allianz on 1300 369 989 


Insurance for when it matters

This handy collection of guides outlines different cover types for a range of situations.

Insurance for first home buyers

Buying your first home? Home insurance may be required as a condition of your home loan, so here are some things to consider about covering your biggest asset.

Insurance for renters

Renting a property? Contents Insurance covers your personal belongings at your home such as furniture, computers, TVs, clothes, shoes, handbags – even your BBQ!

Things you should know

*72 hour exclusion period may apply. Allianz doesn’t provide cover for any loss of or damage to your property caused by cyclone, flood, grassfires and bushfires, during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. For full details of conditions and exclusions please refer to the relevant PDS.

^The Building and Contents calculators, provided by Allianz through a third-party provider, are intended as a guide only. For a more accurate rebuilding or replacement cost, consider obtaining a professional valuation from a licensed builder or professional valuer.

1Policy holders need to ensure their personal details on their policy match with their Westpac accounts. Only primary policyholders can see policies alongside their other Westpac accounts.

2Instalment premiums: If you choose to pay your premium by instalments you do not pay any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments.

For the standard terms, conditions and exclusions about Home & Contents Insurance, please refer to the relevant Product Disclosure Statement (PDS) and any supplementary PDS (if applicable). To see some of the events covered and not covered, please refer to the Key Fact Sheets (KFS)

Home and Contents Insurance is issued by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 (the Bank) arranges the initial issue of the insurance under a distribution agreement with Allianz, but does not guarantee the insurance. This information does not take into account your personal circumstances. Before making a decision, please consider the relevant Product Disclosure Statement. For more information call 1300 650 255.

If you take out Home and Contents or Landlord Insurance with Allianz the Bank will receive a commission of up to 12% of the premium, excluding Government fees and charges, plus GST.

A target market determination has been made for this product. Please visit www.westpac.com.au/tmd for the target market determination.

By selecting 'Get a quote' you will enter a third-party site hosted by Allianz. Any personal information you provide to Allianz’s hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.

Westpac's Privacy Statement is available at westpac.com.au/privacy/privacy-statement or by calling 132 032 8am – 8pm Sydney time, 7 days. It covers:

  • How you can access the personal information Westpac holds about you and ask for it to be corrected;
  • How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by Westpac and how Westpac will deal with your complaint; and
  • How Westpac collect, hold, use and disclose your personal information in more detail.