Travel Insurance
Cover provided by Allianz Global Assistance
Choose the level of cover that suits your needs with travel insurance provided by our trusted partner, Allianz Global Assistance (AGA).
For information on travel plans and features available and to get a quote you will be directed to AGA. The information you provide will be subject to AGA's Privacy Statement and Privacy Policy, detailed on their website.
What does travel insurance cover?
Travel insurance may cover you when things don't go to plan, and may provide cover for unexpected events, like replacing lost or stolen items, travel delays or overseas emergency medical assistance.
You may already have travel insurance
Some Westpac and other credit cards come with complimentary travel insurance. If you have a credit card, check whether it includes travel insurance that suits your needs, and how to activate it, if it is included.
Read about complimentary insurance available to Westpac cardholders
Explore the Travel Insurance features
Depending on the plan you choose, you may be covered for:
- 24/7 Overseas Emergency Assistance
- Overseas Medical & Hospital Expenses
- Cancellation
- Additional Expenses
- Luggage, Personal Effects & Valuables
For more information on travel plans and additional features available, and to get a quote, you will be directed to AGA. The information you provide will be subject to AGA's Privacy Statement and Privacy Policy, detailed on their website.
Cover for COVID-19
What is included?
If you’d like to know what COVID-19 cover is included, please see the FAQs on the AGA website.
How to claim
Lodge a claim online
Lodge your claim online via the AGA website, or email travelclaims@allianz-assistance.com.au.
Lodge a claim over the phone
Call AGA on 1800 502 077, 8am–7pm, Mon–Fri, 8am–5pm, Sat (Sydney time).
Things you should know
Travel insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA) for the insurer Allianz. Westpac Banking Corporation ABN 33 007 457 141 (the Bank) refers clients to Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz) for their travel insurance needs, but does not guarantee this insurance. If you take out Travel Insurance with Allianz, the Bank will receive a commission of up to 10% of the premium (exclusive of GST).
This information does not take into account your objectives, financial situation or needs. Terms, conditions, exclusions, limits and applicable sub-limits apply. Read the Product Disclosure Statement (PDS), to see if this insurance is right for you.
A Target Market Determination (TMD) has been made for this product. The PDS and TMD can be obtained from AGA at https://allianzassistancetravel.com.au/leisure/travelwbc/travel-insurance.
By selecting 'Explore the plans', you will enter a third-party site hosted by AGA. Any personal information you provide to AGA’s hosted site will be collected, used and disclosed in accordance with AGA’s Privacy Statement and Privacy Policy available at https://allianzassistancetravel.com.au/leisure/travelwbc/travel-insurance.
Westpac's Privacy Statement is available at westpac.com.au/privacy/privacy-statement or by calling 132 032 8am–8pm Sydney time, 7 days. It covers:
- How you can access the personal information Westpac holds about you and ask for it to be corrected;
- How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by Westpac and how Westpac will deal with your complaint; and
- How Westpac collect, hold, use and disclose your personal information in more detail.