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Marketing Communications 

We will use your personal information to send you offers for products and services we believe may be of interest and value to you (including by email, SMS or other means) unless you have previously told us that you do not want to receive marketing offers from us. The products and services offered may be provided by us or one of our third-party partners. If you do not want to receive direct marketing offers from us, you can manage your marketing preferences within online banking, let us know using the contact details in our Privacy Statement or follow the opt-out instructions in the message. 


Your Consents for New Customers 

(i) Incomplete Form consent

You agree to receive communications from us about this application by email, phone and/or SMS before and after you complete the form.

(ii) Electronic communications consent 

By applying online, you agree to receive all communications relating to your account electronically. This means:

  • We may no longer post you paper documents
  • You'll need to check regularly for emails from us
  • Your welcome pack (including your terms and conditions and other disclosure documents) will be sent to the email address you provide in your application, you won't be able to change the email address to which the welcome pack is sent
  • We will notify you via email when your statements are ready to be viewed online.


You can update your preferences in Online Banking at any time. This includes:

  • Updating your email address
  • Changing to paper statements
  • Opting-out of electronic communications.

(iii) Credit consent

By making this application, you consent to us:

  • Exchanging personal information and credit information about you with other credit providers in order for us or them to:
    • Assess your applications for credit and your creditworthiness (including exchanging information about any defaults by you) and
    • Manage credit borrowed by you.

(iv) Online Identity Verification Terms

You agree to the Online Identity Verification Terms if you‘d like to have your identification verified online.

(v) Application check consent 

We may confirm the details of the information provided in your application which includes contacting your employer to confirm salary, address or other personal details.

 


Your Consents for Existing Customers 

(i) Electronic communications consent 

By applying online, you agree to receive all communications relating to your account electronically. This means:

  • We may no longer post you paper documents
  • You'll need to check regularly for emails from us
  • Your welcome pack (including your terms and conditions and other disclosure documents) will be sent to the email address you provide in your application, you won't be able to change the email address to which the welcome pack is sent
  • We will notify you via email when your statements are ready to be viewed online.


You can update your preferences in Online Banking at any time. This includes:

  • Updating your email address
  • Changing to paper statements
  • Opting-out of electronic communications.

If you don't consent to receive documents electronically, you can apply for this loan at your nearest branch or by calling 132 651.

(ii) Credit consent

By making this application, you consent to us:

  • Exchanging personal information and credit information about you with other credit providers in order for us or them to:
    • Assess your applications for credit and your creditworthiness (including exchanging information about any defaults by you) and
    • Manage credit borrowed by you.

(iii) Application check consent 

We may confirm the details of the information provided in your application which includes contacting your employer to confirm salary, address or other personal details.


Other acknowledgements 

Acceptance of Credit

The application is not an offer or acceptance of credit.


Anti-Money Laundering and Counter-Terrorism Financing Act 2006 Requirements

You state that:

  • The account(s) will be held in the name of a person
  • The account(s) will not be held in trust and
  • If you are known by any other name, you have already provided your other name(s) to us or you will contact us to provide your other name(s) as part of your application for the account(s).

Note: It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to:

  • Give false or misleading information
  • Receive a loan, credit card or deposit account in a false name.

Foreign Tax Residents  

We are required under domestic and international laws to collect and report financial and account information relating to individuals and organisations who are, or may be, foreign tax residents. We may ask you whether you or any shareholder, beneficiary, settlor or controlling person are a foreign tax resident from time to time, such as when you open an account with us, or if your circumstances change. If you do not provide this information to us we may be required to limit the services we provide to you.


Unless you tell us otherwise, by completing any application, you certify that any shareholder, named beneficiary, settlor or controlling person is not a foreign tax resident. You must tell us if you, or any shareholder, named beneficiary, settlor or controlling person is, or becomes, a foreign tax resident (unless an exemption applies, such as for shareholders of listed companies). Where there are no named beneficiaries (e.g. for beneficiaries identified only as a class) you must tell us if a beneficiary is a foreign tax resident immediately when any decision is made to identify and make a distribution to them. You may contact us to provide foreign tax residence information by calling 1300 725 863.


We cannot give tax advice, so please contact your independent tax advisor if you need help finding out whether any person is a foreign tax resident.