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Support with tough times
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Support when times are tough
Easy English guides
Our Easy English guides use language and a style of writing that helps people with a range of communication needs to understand important information on various topics.
Things you should know
Westpac's approach to providing extra care for customers in vulnerable circumstances is guided by the Australian Banking Association's Banking Code of Practice. Links to the relevant industry guidelines are below.
Preventing and responding to family and domestic violence
Preventing and responding to financial abuse (including elder financial abuse)
Responding to requests from a POA or court-appointed administrator