Insights and Inspiration
Thought leadership series
How AI is changing client relationships
Artificial intelligence (AI) could be the biggest disruptor to professional services work in the current era. Firms adopting the technology need to understand the unique ways it will impact their relationships with clients.
Case study: How variety and autonomy can captivate top talent
In a hotly competitive market, a rebranded law firm is taking a range of unique approaches to keeping its people engaged, empowered and always bringing on the new.
Case study: Succession planning - Macpherson Kelley
At progressive law firm Macpherson Kelley running its own business school helps to deepen understanding of clients’ succession issues and to bring on a new generation of leaders.
Case study: How to crunch down debtor days
Like the firm itself, early benefits from introducing a smart debtor management system just keep growing for successful Melbourne accounting firm Alexander Spencer.
Case study: How BlueRock’s doing automation differently
Technology may be significantly augmenting the advisor’s role at professional services firm BlueRock but, as founder Peter Lalor explains, it remains a people business.
Case study: Automation powers growth and good living
MD David Cox’s ‘day one’ decision to launch his new advisory firm, ProYou, with the right debtor management solution is already taking care of cashflow, fuelling business growth and more.
Re-set for recovery
COVID-19 has caused unprecedented disruption to the Australian economy. Hear from industry specialists who share their insights on fast-tracking innovation during a pandemic.
Explore innovative strategies to help re-set for business recovery and success, with Westpac's special report series for the professional services industry.
Business insights, ideas and expertise
Economic and financial markets info
Westpac IQ is our complete source of economic and financial markets commentary, focusing on trends shaping industry, innovation, community and sustainability. Driven by our institutional bank expertise, Westpac IQ is world-class thinking in real time, helping you navigate the effects of global events in any corner of the world – and it’s available on any device, any time.
Help for your business, and your clients’ businesses
Our business help hub gives access to some of Australia’s most innovative businesses, industry experts and education, to help businesses start, run, grow, and succeed.