How do I open a new Westpac Account?

All completed paperwork should be returned to your Client Enquiry Manager.

Complete the Account opening form (PDF 693KB) to establish a new account or an additional account for existing customers.

Also complete the Notice of Authority - Government (PDF 728KB) form to provide the Bank with details of the persons authorised to operate your organisation's accounts. This form only needs to be completed once if the signatories and operations are the same across all accounts held by the organisation.

For any account opening and authorities change applications submitted from 24 January 2020, all account signatories will be required to present at least one form of photo ID containing their full name, and date of birth (such as a drivers licence, passport) to an authorised Westpac representative or by visiting a local Westpac Branch to be identified.  A secondary form of identification may be required in some instances.

Alternatively please submit a certified copy of your identification documents to your Client Experience Manager.

The forms below are only required in certain circumstances, when opening a new account:

Annexure 'A' to Notice of Authority - Government (PDF 663KB)
If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Notice of authority for a specific account (PDF 95KB)
Complete if your organisation nominates different signatories or operations to a "specific" account as distinct from your other existing accounts.

Annexure 'A' to notice of authority for a specific account (PDF 665KB)
If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Notice of authority for addition to persons authorised (PDF 696KB)
Complete if your organisation needs to add new account signatories to its existing accounts.

Annexure 'A' to notice of authority for addition to persons authorised (PDF 1MB)
If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Terms and Conditions

Corporate Cash Accounts Terms & Conditions (PDF 479KB)

What identification is required?

Individuals (Account Signatories)

Individuals transacting on an account will be required to be Westpac Identified. Please have them present their identification documentation at their local Westpac Branch.  Once they have been identified, please contact your Client Enquiry Manager and provide them with the new Customer Number.

Customer Identification

Under the Anti Money Laundering / Counter Terrorism Financing Act Westpac Group is required to collect and verify Customer Identification information, for any new customers on-boarded. To commence KYC onboarding please contact your Client Experience Manager who will initiate the process with our Customer Lifecycle Management (CLM) Team.

AML/CTF - Westpac Group policy

Guidance Document for Customers

The documents below have been prepared for customers to provide guidance on the process for certifying identification documents in Australia

Guidance on Certifying Identification Documents for Australian registered/resident customers (PDF 90KB)
 

How do I establish an Electronic Instruction Indemnity (formerly known as facsimile/email indemnity)?

Complete the Electronic Instruction Indemnity (PDF 628KB) if your organisation intends sending instructions through electronic communication (such as email, facsimile, telephone, or other computerized/online systems) and your organisation wishes to accept advices and other electronic communications transmitted by the Bank, in relation to any accounts, facilities or other arrangements which you may now or in the future have with the Bank.

How do I open foreign currency accounts?

A Foreign Currency Account is an Australian based deposit account for foreign currency. They are available for most major currencies.

The Account Opening form and Notice of Authority must be completed to establish a Foreign Currency Account.

Foreign Currency Account Opening Form (PDF 115KB)

Notice of Authority - Government (PDF 728KB)

Foreign Currency Account - Terms & Conditions (PDF 431KB)

Incorporates the Terms and Conditions of accounts.

Foreign Currency Term Deposits (PDF 149KB)

Foreign Currency Term Deposit Application (PDF 158KB)