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Get ready for 2030

As we approach 2030, transitioning from Direct Debit to PayTo isn't just a choice—it's a necessity. Our flexible PayTo solution on QuickStream offers a cutting-edge payment experience, enabling digital, real-time transactions directly from your customers' bank accounts. 

Transform your business with PayTo: the future of payments

Real-time advantage

  • Improve cash flow and eliminate settlement delays with real-time payments, and act sooner with instant notifications of unsuccessful payments.

Enhanced security

  • Minimise fraud by eliminating the need for card and/or bank account details, and reduce chargebacks with pre-authorised, verified payments by your customers.

Operational efficiency

  • Streamline processes and reduce costs related to direct debit management and disputes, while eliminating payment returns with real-time PayTo settlement.

Faster reconciliation

  • Speed up processes with real-time notifications and intraday reconciliation, while getting more out of enhanced PayTo transaction data.

Effortless migration

  • Migrate existing Direct Debit arrangements to PayTo without further customer authorisation, with Westpac uniquely positioned to enable the migration for you as your account servicer.

Easy refunds

  • Simplify refunds with PayTo, enabling real-time, in-line, same-source refunds. Westpac ensures quick refunds to both bank accounts and PayIDs without manual intervention, with support for partial and over-payments.

Scalable solutions for large organisations

PayTo powered by QuickStream – Westpac’s trusted receivables platform 

QuickStream’s comprehensive API suite is designed for seamless integration with business systems, third-party services, and Westpac products, ensuring a smooth customer experience. As you transition from Direct Debit to PayTo and your payment requirements grow, QuickStream's robust capacity enables you to effortlessly handle high transaction volumes.

 

A range of integration options from APIs, batch to portal-based solutions, are available depending on how you would like to use PayTo. Additionally, webhooks offer real-time updates on payments, boosting responsiveness for PayTo and other real time transactions. 

 

  • For in-depth technical details on how PayTo integrates with QuickStream, visit: PayTo on QuickStream.
  • Looking for a quick, ready-to-use service, consider PayTo on PayWay, our hosted, online solution.

Benefits for your customers

Customer experience

  • Stand out by providing a seamless and efficient digital onboarding process for your customers.

Simple switch

  • Enjoy a smooth transition from Direct Debit to PayTo without any extra steps or authorisation needed from your customers.

Enhance transparency

  • Your customers can access PayTo agreements via their online banking for better visibility of their payment commitments, with clear notifications of any amendments. 

Frequently asked questions

PayTo is a fast, smart, and safe way for consumers and businesses to pay and get paid directly from a bank account. For businesses, it provides more certainty with real-time payments, account validation, payment confirmation, and notifications at each step of the process.

Things you should know

PayTo Biller Terms and Conditions (PDF 99KB)

QuickStream – Westpac’s comprehensive platform for receiving and managing payments 

PayTo and PayID are registered trademarks of NPP Australia Limited.