Accepting payments over the phone

Accept customer phone payments securely via a 1300 or 1800 number. Interactive Voice Response (IVR) technology provides your customers with a fast, easy and convenient payment channel enabling them to input their own information via the phone. Customers simply follow voice prompts to make payments securely from their credit card.

A simple phone script can be implemented, or call flows and voice scripts can be tailored to your business needs. The script includes options for different operations, such as transferring a caller to your own customer service centre. Touch-tone capabilities offer you further versatility.