Helping you beat the queue

Why line up to top up?

Contactless is a quick and easy way to pay for your trip on public transport. Just use your Westpac debit card, credit card or digital wallet device to pay for your trip on public transport.

How to use contactless

Always use the same contactless card or linked device to tap on and tap off to ensure you pay the right fare for your trip. For example, don’t tap on with Samsung Pay and tap off with your physical card – if you do, you may be charged two fares.

When tapping on and off, you should hear the bell sound and the words 'Tap success' will appear on a green screen on the Opal reader.

Fares & Benefits

You’ll receive the same travel benefits of an Adult Opal card and will pay an Adult fare when you tap on and tap off consistently with the same debit card, credit card or linked device. Other opal fare types such as Concession fares or Child fares are not available.

Make sure that you have enough battery to tap off otherwise you’ll pay the maximum default fare.

If an incorrect fare has been charged, please contact Transport NSW.

Card Clash

Watch out for card clash by keeping your contactless and Opal cards separate when tapping on and tapping out so that your preferred card is charged.

Minimum Spend​

Where there is a minimum spend on your card (such as PartPay Cards), you'll need to select a card which does not have a minimum spend when tapping on and tapping off.​

Privacy

An Authorised Transport Officer may ask to scan your contactless payment card or device to complete a fare compliance check. They can only see the information that they need to confirm that you have tapped on or tapped off correctly.

They cannot see your credit or debit account details, your address, statement or any other transactions other than the last 10 contactless transport fare trips on your card or device.

For further information, please refer to transportnsw.info