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Chat with us in the Westpac App​

Have a business banking question? The faster way to reach us is directly in the Westpac App.

Contact us through the Westpac App​

Sign into the app, skip the automated questions and get through to the right person, fast.

Want to get help quickly?​

Chat with us in Online Banking or the Westpac App.
 

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Tap Contact us at the top of the screen​
  2. Tap Just ask us​ to start a chat, or tap the option which best fits your question​

 
Online and Mobile Banking  
Registration and technical support:
In Australia 8am - 8pm, Monday - Friday
1300 655 505
From overseas (+61 2) 9155 7700
Things you should know

Standard call charges apply. Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.
 

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.
 

Online Banking terms and conditions apply.
 

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