HOW TO CHANGE YOUR BUSINESS DAILY PAYMENT LIMITS ONLINE

What is a Business Daily Payment Limit?

A Business Daily Payment Limit is the cumulative total value of payments that can be made within a business profile in a single day, using Online Banking and the Westpac App.

An authorised Administrator can manage and change limits for both the business (Online Banking and the App) and individual Users (Online Banking only).

Individual Users will need to contact their authorised Administrator to request and approve any changes to their daily payment limit.

What’s a User Daily Payment Limit?

A User Daily Payment Limit is the cumulative total value of payments any individual user can make in a day, except for some BPAY^® payments.

Administrators can assign Users different payment limits in Online Banking and, a User can also request to update their daily payment limit which needs to be approved by an Administrator.

No User Daily Payment Limit should exceed the Business Daily Payment Limit.

How to guides for Administrators

Change your Business Daily Payment Limit

In the Westpac App

1. Tap the Smart Search bar and search Business payment limit
2. Enter the new amount, then select Change limit

In Online Banking

1. Sign in to Online Banking from a desktop
2. Select Administration, then Payment limits
3. Under Business Daily Limit, select Update limit
4. Enter the new amount, then select Save
5. You will receive a notification that your change has been successful

Change a User’s Daily Payment Limit

In Online Banking

1. Sign in to Online Banking from a desktop
   Select Administration, then Payment limits
2. Under View limit for, select a User from the drop-down menu 
3. Select Update limit, enter the new limit, then select Save

You will receive a notification that your change has been successful. A few things to note:

• A User’s Daily Payment Limit cannot be higher than your overall Business Daily Payment Limit. If you are increasing a User’s limit, make sure the business limit has been increased first (if necessary), or any transactions they attempt will fail.
• The amount you can raise a User’s limit to, may be limited by the type of security device they are using.

How to guides for Users

Request to change your Daily Payment Limit

In Online Banking

1. Sign in to Online Banking from a desktop
2. Select Service then Request Daily Payment Limit change
3. Enter the new amount, then select Submit

You will receive a notification that your request has been submitted to your Administrators. 

A few things to note:

• If your Daily Payment Limit request is higher than the overall Business Daily Payment Limit, you will receive a notification advising that you have exceeded the allowable payment limit. 
• You can only submit one request per day to update your payment limit online and you’ll have to wait until the following day to make another request.

Your payment limit will not update automatically. An Administrator still needs to review and update the payment limit.

How to guides for Sole Traders

Change your Daily Payment Limit

In the Westpac App

1. Search Daily Payment limit
2. Enter the new amount (up to $50k) and tap Save

In Online Banking

1. Sign in to Online Banking
2. Select Preferences from the Service menu
3. Select Daily Payment Limit, then Update my Daily Payment Limit
4. Enter a new limit amount into the New limit field up to $50K (or use the slide)
5. Select Save

Are you changing your daily limit? You may need to provide your date of birth or security code (if you are registered for Westpac Protect™ SMS Code or SecurID® token) to complete the change.

FAQs