Contact us
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Chat now in Westpac Online Banking or our App
Sign into your Online Banking or Westpac App to chat with Red our virtual assistant. It’s fast, secure, and available 24/7.
Using the App? Sign in and tap Contact us at the top of the screen.
Using Online Banking? Sign in and select Chat with us on the main dashboard.
National Relay Service
Westpac welcomes calls through the National Relay Service. If you are deaf, hard of hearing, or have speech/communication difficulty, choose your access option detailed on the National Relay Service and provide our phone number (02) 9155 7714 when asked by the Relay Officer.
Interpreter Services
Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 132 032.
Bank 24/7 from home
Access your banking via computer, mobile phone or tablet to do things like pay bills, see your account balance, and more. Here’s how.
Subpoenas relating to Westpac
Subpoenas relating to Westpac Banking Corporation (which include the St George, Bank of Melbourne and BankSA divisions) should be served on our registered office and addressed to:
The Proper Officer
Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000
Please note the general amount for conduct money is $50.00 payable via cheque and should be made to ‘Westpac Banking Corporation’.