FAQs

How to transfer money overseas?

Account holders under 14 years old cannot transfer money overseas in Online Banking. They can make international payments in branch.

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app. If you need schedule the payment for a future date, you’ll need to use Online Banking.
 

1. Tap on Payments and then Send overseas (or Pay someone if you have an existing payee)
2. Select the Country to Send to
3. Select the From account
4. Check the payment Currency and enter Amount
5. Review the currency, conversion rate, amounts and fees
6. Select Next
7. Select payee (or Add new to set up a new payee)
8. Enter a Description and depending on where you are sending payment to, you may also need to select the Transfer purpose
9. Select Next
10. Review your transfer details and currency carefully and select Confirm to submit your payment.

In Online Banking

1. Go to Payments > Make a payment > International
2. Select the Country to Send to
3. Select the From account
4. Change the Date and Frequency to schedule for a future date/s
5. Check the payment Currency and enter Amount
6. Review the currency, conversion rate, amounts and fees
7. Select a payee or Create a new payee
8. Enter a Description and depending on where you are sending payment to, you may also need to select the Reason for this payment
9. Select Continue
10. Review your transfer details and currency carefully and select Confirm to submit your payment.

In branch

To send an international money transfer in branch you will need to provide:

• ID
• Your contact number
• The payee’s name, address, account number, bank name, branch address and SWIFT Code or BIC. (IBAN required for EU/UK & most Middle Eastern States, ABA routing number for US)
• The amount you’d like to send
• The currency you’d like to use