Managing your credit card

Find out about getting set up, making repayments, managing your card and more.

Managing your card account

Make changes

Using your card

Stay in control

Getting set up

Register for Online Banking                       

Register online or via the Westpac App to start managing your banking securely anytime, anywhere*.

Register now

 

Activate your Digital Card

Don't wait for the plastic. Access your digital card via the Westpac App to start shopping online.

Activate Digital Card

Activate your physical card

Learn how to activate your card via Online Banking or the Westpac App, then set up a PIN while you’re there.

Activate now

 

Pay with your mobile or wearable

Add your card to your digital wallet or wearables to make secure, contactless payments on the go.

Find out more

Making repayments

Understanding how to make repayments is an important part of having a credit card.

Smart ways to stay on track

Useful info to know

Split purchases into 4 payments

Using the PartPay feature on your credit card account. Available on eligible Low Rate, Low Fee, Altitude Platinum or Black credit card accounts.

Tell me more

Earn bonus Cashback with ShopBack​

Westpac customers can access exclusive bonus Cashback when shopping via the new Westpac Lounge on ShopBack.​

Find out more

Fraud, Scams and Disputes

How to identify

Learn how to identify if your transaction is a fraud, scam or dispute.
 

What you can do

Find out what you can do about fraud or scam activity and how to replace your card.
 

Report suspicious activity

Dispute or report fraudulent transactions and scam activity.

Top FAQs

Control your card from the app

Access your card management tools via the Cards Hub within the Westpac App. Think card activation, locking and unlocking, changing your PIN and more – all in just a few taps.
 

Download the Westpac App to get started:

Download from the Play Store

Download from the App Store

Here’s how we protect you

Our commitment to your security includes around-the-clock monitoring of transactions and identifying risks via our Westpac Protect™ service, so you can relax knowing your card’s secure.

Real-time checks

Digital Card Security

Fraud Money Back Guarantee

Westpac Protect SMS Code

Learn more

Fast finance reads

Keeping that balance balanced

Tips and tools to help you stay in charge of your credit card repayments.
 

Be credit healthy

Get a helpful understanding of the pros and pitfalls of borrowing money.
 

10 ways to avoid card fraud

Precautions you can take to protect your credit card and identity.
 

Things you should know

Credit Card Terms and Conditions (PDF 264KB)

Flex Card Terms and Conditions (PDF 343KB)

PartPay Card Terms and Conditions (PDF 96KB)

Online Banking Terms and Conditions (PDF 620KB)

Read the Westpac Online Banking Terms and Conditions at westpac.com.au before making a decision and consider whether the product is right for you.

Westpac Fraud Money Back Guarantee ensures that customers will be reimbursed for any unauthorised transactions provided that the customer has not contributed to the loss and contacted Westpac promptly. Refer to your card’s terms and conditions for full details, including when a customer will be liable.

*Subject to system availability.