KEEP YOUR CARDS IN CHECK TO MASTER YOUR MONEY
Activate your card
When you receive a new Westpac card, it’s now easier to activate it.
Search Activate, with your Westpac card details ready and you'll be good to go in minutes.
Digital Card
It's a digital version of your card, instantly available 24/7 in the Westpac App.
Use it to shop online and pay bills with the added security of a dynamic CVC that updates every 24 hours.
Change your card PIN
For personalised security, choose your own card PIN.
Protect your money by setting or changing your card PIN anytime in Online Banking or the Westpac App.
Find Cards Hub with Smart Search
Simply type Cards Hub in the Smart search bar to manage and control your cards easily through the Westpac App.
Report a card lost or stolen
If your card has been lost, or stolen, you can cancel your card and request a new one in Online Banking or the Westpac App.
Use your Digital Card right away to access your money as you wait for your new card to arrive.
Card damaged or expired?
If your card is damaged, faded or won’t tap, requesting a replacement one in Online Banking or the Westpac App.
Your replacement card will have the same card number, so you won’t need to update any regular payments or your Digital Card.
How to access the Cards Hub
In the Westpac App
Before trying these instructions make sure you update to the latest version of the app.
- Search Cards Hub
- Access your Digital Card and other card management features
Other card management features
Credit Card Autopay
Automatically makes your monthly credit card repayments or PartPay payments from both Westpac and non-Westpac transaction accounts so you’ll never forget.
Notification of overseas travel
If you're heading overseas, it's a good idea to let us know so we can keep an eye on your accounts while you're away and report any suspicious activity.
Gambling Block
This feature enables customers to plan and manage their personal credit card and debit card spending by preventing transactions with merchants related to gambling.
Manage your notifications
With Push Notifications, receive messages on your mobile when money goes in and out of your accounts, a credit card repayment is due, or you've changed your daily limit or contact details.
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 620KB) at westpac.com.au before making a decision and consider whether the product is right for you.
Consumer Deposit accounts and debit cards – Terms and Conditions
Westpac Debit Mastercard® Terms and Conditions for Personal Customers (PDF 210KB)
Consumer Credit Cards - Terms and Conditions
Credit Card Terms and Conditions (PDF 264KB)
Altitude Business Credit Cards - Conditions of Use
Altitude Business credit cards (PDF 376KB)
The Instant Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.
Cards to which a temporary lock can be applied will be listed when you sign into Westpac App or Online Banking and visit Lock a card temporarily under Cards services. Available on personal credit and Mastercard® debit cards only.
No additional cardholders allowed on Flex Card.
Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.