![](/content/dam/public/wbc/images/personal/services/wbc-w_m_online-banking_reissue-card_900x342.jpg)
CARD DAMAGED OR TAPPED OUT?
Keep in mind
- You and any other card holders can continue to use your existing card as your card number won't change.
- Use your Digital Card right away while you wait for your damaged replacement card to arrive.
How to get your card reissued
In Westpac App
- Log on to the Westpac app
- Search Reissue card in the Smart Search bar and tap.
- Choose the right card.
- Confirm your address is correct and follow prompts to request a replacement card.
In Online Banking
- Log on to Online Banking then go to Service > Services
- Under Card services select Reissue card
- Find the right card then click Reissue card
- Confirm your address is correct and follow prompts to request a replacement card.
What happens next?
![](/content/dam/public/wbc/images/personal/online-banking/wbc-clp_p_online-banking_expired-card-356x200.png)
Card Expiring?
You can continue to use your card till the end of the expiry month.
Your new card will be sent automatically before your card expires. We’ll send you a push notification via your Westpac App when your new card is on the way. If you haven’t already, enable push notifications in your Westpac App by going to profile > settings > notifications and marketing > then follow instructions.
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 555KB) before making a decision and consider whether the product is right for you.
1. Cardless cash: use Cardless cash to withdraw cash without a debit card from any Westpac ATM in Australia. Limit of 3 Cardless transactions per day, subject to daily withdrawal limit of $500 and weekly withdrawal limit of $1,000. Read FAQs and Online Banking Terms and Conditions (PDF 555KB) for more details.
Debit Mastercard®: Westpac Choice Youth account, the eligible card age is 8. For any other transaction account, the eligible card age is 14. You must have an Australian residential address.
World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks, and PayPass is a trademark of Mastercard International Incorporated.
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
“QR Code” is a registered trademark of Denso Wave Incorporated.