TRANSFORMATION GRADUATE PROGRAM
What we do for our customers
We need to continually simplify, evolve and compete in a rapidly changing environment.
It takes bold leaders with real vision to deliver transformative change and to ensure we continue to enhance our customers’ experiences.
Westpac Group is making significant investment in programs and Transformation is at the forefront of this – providing specialist advice and the ‘know how’ to support the execution of transformational change.
The important information
- 12 month program with 3 x 4 month-rotations
- Only available in Sydney, NSW
- Rotation areas
You can expect your rotations to cover project management, change management or business analysis roles within our projects or programs across the organisation. Working with different teams and leaders, you could be involved in anything from understanding customer needs, solving business problems, defining new solutions or delivering a new service or products to our customers. Graduates can expect rotations across many different areas across the bank, such as Consumer, Business or Institutional Banking divisions.
Project Manager: Plan, manages and executes projects and programs to achieve realisation of business and transformation outcomes.
Change Manager: Builds, delivers and measures change strategies to support realisation of business and transformation outcomes.
Business Analyst: Identifies opportunities, gathers requirements, supports the design & delivery of a fit for purpose solution to support realisation of business and transformation outcomes.
Future career opportunities
The program will give you an opportunity to learn and contribute in different ways to each project you take part in. You will explore and experience concepts such as structured customer focused problem solving, customer journey mapping and agile transformation. This journey of developing such valuable skills undoubtedly sets you up for success in your future career at Westpac Group.
Who we want
If you want to participate in projects to execute and deliver change, drive value and enhance our customers’ experience, join us and be transformed. We welcome graduates from all disciplines to apply to bring diversity of thought, whilst having a genuine interest in transformation and project execution.
What our graduates have to say
As a graduate hire at Westpac, my days are incredibly varied and engaging. Let me give you a glimpse into this awesome experience.
My mornings kickstart with a quick team meeting to discuss project updates, issues, and priorities. From there, my day is packed with meetings - coordinating the rollout of a big new digital tool I'm leading, discussing getting involved in upcoming tech innovation events with my mentor, and celebrating team traditions like an infamous birthday singalong over lunch!
In the afternoon, I dive into process improvement activities like brainstorming sessions and documenting detailed workflows to share my learnings. A key part of the graduate program is rotating through different areas of the bank. Currently in my second rotation in the home loans team, I love these opportunities to build diverse skills.
As the day winds down, I meet with my graduate program manager to explore potential rotations for my final placement. The chance to experience varied roles and develop a wide perspective is exciting. While the days are certainly busy juggling multiple tasks, I thrive in this dynamic environment that brings fresh challenges daily.
Jeff, 2023 Transformation Graduate
I studied Psychology & Sociology at the University of Sydney and, in my spare time, I lead Australian soldiers as a Lieutenant in the Army Reserves.
I may be a Transformation grad, but I love history, mythology and ancient things (think ruins and old books)!
When I reflected on what I wanted at the beginning of my career, I wanted to leverage the size of the company I worked for to gain experience in different fields, create a strong professional foundation and work with people I could respect.
Choosing Transformation was the conduit to all of those things – it offers exposure to all areas of Westpac Group. I’m learning about fields like Change Management and Human Centred Design with great people, and everything we do has an impact on potentially millions of Australians (even better).
Since rolling off the program…
I am a Business Analyst working as part of the Automation & Digitisation in Channel Experience Transformation.
In Automation & Digitisation, we’re focused on finding ways to enhance customer experiences and business capabilities through digital solutions. This could involve things like automating business processes using Virtual Assistants, or digitising banking documentation so we reduce paper usage (and increase convenience).
The grad program gave me fantastic exposure to different areas of the business, role types, and ultimately helped build relationships that led to my current position.
Having a social science background (Psychology & Sociology) I thought I would never be involved with things like AI (and yet here I am).
Todd, 2022 Transformation Graduate
Eligibility and how to apply
We’re looking to fill our programs with original thinkers and innovators from all degrees of study. We embrace diversity, recognising the value people bring to us with their individual differences, qualities, ideas and insights.
To apply for our graduate program:
- You must be in your final year of study of a university degree
- You can have completed an undergraduate or postgraduate degree but it must be no more than three years ago
- You also need to be an Australian or New Zealand Citizen or an Australian Permanent Resident when you apply.
Explore other graduate programs
See all Graduate and Summer Intern programs.
Digital
Drive innovative digital solutions in banking across online, mobile, and other digital channels.
New Stream
Customer Service & Operations (CS&O)
Helping Australians and New Zealanders succeed by providing an exceptional customer experience!
New Stream