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FEATURES IN ONLINE BANKING

Whether you’re at the shops or on the sofa, access your banking to do what you need to do quickly, simply and securely.
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Should I bank online or on the Westpac App?

Registering for Online Banking lets you access your account using the web browser on your desktop or laptop. But, if you download the Westpac App, you can conveniently access your banking on your smartphone or iPad, no matter where you are. So why choose? You can do both.

 

Try our Tax organiser

New tool in the Westpac App
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Don't miss the small things at tax time with our handy tool. Mark tax relevant transactions to keep track of your expenses throughout the year and download a complete summary to stay on top.

Discover Tax organiser

Hassle-free everyday banking

Access your banking on the go, with these easy-to-use features, for a better view of your finances.

Make it work for you

Have the features you use most often readily available for convenience and ease when banking online. Set up your Westpac App to access account balances without signing in, manage your notifications, nickname your accounts, and more.

 

Keep your money safe

Online security and keeping your accounts safe are as important to us as it is to you. Get tips and advice on improving your overall safety online, remembering so we can continue to help you, that you always keep your contact details updated.

 

Manage your transactions

Managing your banking online on desktop or the Westpac App means you can access details about your transactions, search for past transactions and download reports like Proof of balance or Recent transactions when and where you need to.

 

Manage your money

Stay on top of your spending and saving with our money management tools in the Westpac App. Track your cash flow, pick your spend categories, set your savings goals and organise your bill payments all in one place.

 

Fast, easy payments

The $ menu in the Westpac App is your gateway to making payments on the go. Pay bills or repayments, transfer funds between accounts or transfers to others, send cash gifts or donations, set up recurring payments, and more.

 

Your cards in one place

With Cards Hub, access all your Westpac cards and card management features in one secure location. Activate a new card, lock a misplaced card until you find it, report a card lost or stolen, request a replacement card and more

 

Find it fast with Smart Search

Simply type what you’re looking for in the search bar. Available on the latest Westpac App.

Find out more

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Making sustainable living an easier choice

Learn how we’re supporting your choices with products, services, tips and ideas to inspire and support your sustainable living goals.

 

Where can I start?

What else can I do?

  • Share access to your account

    Give access to your account to a family member or a trusted professional such as an accountant, bookkeeper, financial planner or guardian.

    Find out how

  • Manage a Term Deposit

    Open, renew or withdraw your Term Deposit, and receive maturity notifications and bonus rates for managing your Term Deposit online.

    Find out more

  • Get an Interest and Tax Summary 

    Access up to 3 financial years of interest and tax for open and closed accounts, plus see the interest paid to individual accounts. 

    Learn more

  • Find a statement for a closed account

    If you're the person who originally opened the account, you can access statements for up to 7 years online, including lost and stolen card statements.

    Discover how

  • Request a document

    Send us a request for various documents on open or closed accounts such as a credit card closure letter or home loan contract. We will fulfill your request and let you know when you can retrieve it digitally. 

    Discover more

Forgot your login details?

If you haven’t signed in for a while, you can easily retrieve your Customer ID or reset your password online. 

Find out how

Download the Westpac App

Download the iOS App

Download the Android App

Westpac Protect™ Online Banking Security Guarantee

If your Westpac account is compromised due to Online Banking fraud, we guarantee to repay any missing funds, provided you complied with our Online Banking Terms and Conditions.
 


 

Westpac Protect Security Guarantee

Need to register?

Register for Westpac Online Banking in minutes.

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Contact us securely

Call us from the Westpac App to skip the security questions and talk to the right person.

Contact us in the Westpac App

Any questions?

Find your answers faster in our popular FAQ topics.

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Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 620KB) at westpac.com.au before making a decision and consider whether the product is right for you.

Westpac’s Online Banking Security Guarantee - If your Westpac account is compromised due to Online fraud, we guarantee to repay any missing funds, provided you complied with our Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ Security codes) private, not participating in the unauthorised transaction, and immediately notifying us when you suspect an unauthorised transaction or potential fraud on your accounts.

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