FEATURES IN ONLINE BANKING
Should I bank online or on the Westpac App?
Registering for Online Banking lets you access your account using the web browser on your desktop or laptop. But, if you download the Westpac App, you can conveniently access your banking on your smartphone or iPad, no matter where you are. So why choose? You can do both.
Try our Tax organiser
Don't miss the small things at tax time with our handy tool. Mark tax relevant transactions to keep track of your expenses throughout the year and download a complete summary to stay on top.
Hassle-free everyday banking
Access your banking on the go, with these easy-to-use features, for a better view of your finances.
Find it fast with Smart Search
Simply type what you’re looking for in the search bar. Available on the latest Westpac App.
Making sustainable living an easier choice
Learn how we’re supporting your choices with products, services, tips and ideas to inspire and support your sustainable living goals.
Where can I start?
What else can I do?
Share access to your account
Give access to your account to a family member or a trusted professional such as an accountant, bookkeeper, financial planner or guardian.
Manage a Term Deposit
Open, renew or withdraw your Term Deposit, and receive maturity notifications and bonus rates for managing your Term Deposit online.
Get an Interest and Tax Summary
Access up to 3 financial years of interest and tax for open and closed accounts, plus see the interest paid to individual accounts.
Find a statement for a closed account
If you're the person who originally opened the account, you can access statements for up to 7 years online, including lost and stolen card statements.
Request a document
Send us a request for various documents on open or closed accounts such as a credit card closure letter or home loan contract. We will fulfill your request and let you know when you can retrieve it digitally.
Forgot your login details?
If you haven’t signed in for a while, you can easily retrieve your Customer ID or reset your password online.
Westpac Protect™ Online Banking Security Guarantee
If your Westpac account is compromised due to Online Banking fraud, we guarantee to repay any missing funds, provided you complied with our Online Banking Terms and Conditions.
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 407KB) at westpac.com.au before making a decision and consider whether the product is right for you.
Westpac’s Online Banking Security Guarantee - If your Westpac account is compromised due to Online fraud, we guarantee to repay any missing funds, provided you complied with our Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ Security codes) private, not participating in the unauthorised transaction, and immediately notifying us when you suspect an unauthorised transaction or potential fraud on your accounts.
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