FAQs
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Why do I need to give you access to my contacts list to use mobile number PayID payments?
Mobile number PayID allows you to make Payments to others by using a payee's Australian mobile phone number (for example, using a mobile phone number you have in your contacts) instead of a BSB and Account number. By allowing access to your mobile phone contacts, you can make payments to someone in your contacts list, without having to manually type in their mobile phone number or account numbers when you pay them.
We will not use your Mobile Phone contacts list for any other purpose other than mobile number PayID payments.
For complete Terms and Conditions of Pay to Mobile and PayID, please read Online Banking Terms & Conditions.
Privacy Statement
Our Privacy Statement explains how we collect, use and disclose your personal information and credit-related information. Our Privacy Statement also provides information about how you can access and correct your personal information and make a complaint. You can read our
Privacy Statement online or by calling us on
132 032.