FAQs

Why do I need to provide my email address?

Westpac is required to notify customers of updates to our Online Banking Terms and Conditions. These notifications can now be sent by email.

Additionally, if you choose to receive e-statements or helpful account notifications we will need a valid email address in order to deliver these to you.

You can update your email address and preferences at any time within Online Banking.

To do this go to: Services & preferences > Preferences > Personal details