FAQs
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How do I notify you of my overseas travel?
It's important to let us know if you're going overseas, that way we can keep an eye on your accounts for any suspicious activity.
In the Westpac App
Before trying these instructions make sure you
update to the latest version of the app.
- Search Notify of overseas travel in the Smart Search bar
- Add Travel dates, Country and Contact details
- Select your contact number and email while you’re away (optional)
- Tap Send notification
In Online Banking
- Go to Service > Services
- Select Notify going overseas under Card Services
- Select your departure and return dates
- Select the countries you’re travelling to
- Add your contact number and email while you’re away
- Select Notify going overseas