FAQs

Can I activate my card on mobile if I don’t have the app?

Yes, you can still activate your card on mobile by following the steps below.  You won’t be able to access the camera feature without downloading v6.5 or above of the mobile app.

Step 1: Go to westpac.com.au/activate on your mobile phone browser then tap Activate

Step 2: Sign in 

Step 3: Enter your card details using your smartphone keyboard

Step 4: Tap Activate