FAQs

My card has expired. Do I need to re-enrol?

Consumer Cards

No, you don't need to re-enrol when your card has expired. Your replacement card details will be automatically updated in Samsung Pay and you can continue to make transactions without the need to activate your replacement card.

Business/Commercial Cards

You don’t need to re-enrol your card when your physical card has expired as the new expiry date is automatically updated. However, you’ll need to activate your new card to continue making payments.

If you’ve received a reissued or replacement card with a new card number, you’ll be required to remove your old card from Samsung Pay and add your new activated card to Samsung Pay.