FAQs

How can I import payment details?

First, create a spreadsheet with your payee’s details and save it as a CSV file.

Then, follow the steps below to upload your payees’ payment details, depending on whether you’re setting up BPAY or Pay Anyone.

In Online Banking

1. Go to Payments, then select File Imports
2. In the Imports section, select IMPORT NEW FILE
3. Select CSV as the file type, then select File contains payees only
4. Select payee group (optional) and Payee type - BPAY® (for BPAY) or Payee type - Payee (for Pay Anyone)
5. Select Choose File to browse and select a .CSV file to upload.

Please see our how to guide for more information, tips and other FAQs.