FAQs

How do I dispute a transaction made using Apple Pay?

Your Westpac account statement does not differentiate transactions made with your card or those made with Apple Pay.

If you do not recognise a transaction made with your Westpac card we recommend a few steps to help resolve this issue.  More information : 

Consumer Cards: 

https://www.westpac.com.au/personal-banking/credit-cards/manage/fraud-disputes-lost-stolen-cards/disputing-transaction/

Business Cards:

https://www.westpac.com.au/business-banking/credit-cards/manage/fraud-disputes-lost-stolen-cards/what-to-do-fraudulent-transaction/