FAQs
Searching...
How can I connect my accounting software to my business bank accounts?
Before you can connect your accounts in Online Banking, you’ll need to set up a bank feed1 with your online accounting or third-party service provider. Contact your provider to find out how.
Once you’ve established a link to your preferred third-party service provider, follow these simple steps:
- Sign into Online Banking from a desktop
- Select Services
- In the Account service section, select Bank Feeds
- Select your third-party service provider, then select your accounts
- Select Connect feed.
Note: If you’re changing your third-party service provider or a User’s access levels, you’ll need to disconnect your current bank feed before proceeding.
Learn more on how to connect your accounting software.
Things you should know
- Read the Westpac Online Banking Terms and Conditions (PDF 620KB) before making a decision. Not all accounts are eligible to be included in a bank feed. Not all third-party service providers support bank feeds for all accounts.
Bank feeds must be set up with third-party service provider before it can be connected in Westpac Online Banking. If your third-party service provider doesn’t appear in the drop-down menu in Westpac Online Banking, you may need to check that your third-party service provider is registered with Westpac. Should there be any changes to your user access or network access levels, you may need to disconnect your bank feed(s) as any access changes won’t impact bank feeds. The products and services offered by third-party service providers are subject to their own terms and conditions and fees and charges. Westpac doesn’t guarantee or endorse the services or products offered by third-party service providers.