FAQs

Has there been a recent change to Westpac Online Banking?

We’ve made a few changes to make online banking simpler, smarter and smoother.

You may notice a few changes as we continue to improve the online banking experience.

We’re always working on improving our digital features to bring you faster and easier ways to bank online; whether it’s on your computer, mobile or tablet. Sometimes this includes changes to design and colour. If you’re ever concerned you’ve been given an incorrect link to Westpac Online Banking, follow these helpful security tips.
 

1. Close the browser and type www.westpac.com.au directly into your browser to access Online Banking.
2. Download the official Westpac App for your mobile or tablet to securely bank on the go.
3. Visit our security hub at https://www.westpac.com.au/security/ to learn the latest security advice on avoiding and responding to fraud and scams.