FAQs
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How do I make a BPAY® payment using Online Banking?
To make a BPAY® payment using Online Banking:
- Look for the BPAY® logo on your bills
- Sign in to Online Banking
- Select the 'Make a payment' button on the Overview page
- Select 'Create a new payee'
- In the payment method dropdown menu, select BPAY®. Enter the 'Biller code' found on your bill. Select 'Look up biller' and select the correct biller
- Enter your customer reference number. Select 'Confirm'
- Your new BPAY® biller has now been added to your payee list
- Enter your payment details
- Review your payment details and select 'Confirm'
- You will be sent an SMS code to your registered device. Enter the SMS code and select 'Authorise'
- Your BPAY® payment is complete. You may print, save or email your receipt