FAQs

What do I need to do to successfully add a card to Google Pay?

To successfully add a card to Google Pay you will need to ensure that:
 

• you have a compatible Android device
• you have an eligible Westpac Debit or credit card which has been activated
• you have registered for Online Banking and for SMS Protect using an Australian mobile phone number
• the name you have entered in the Google Pay app is an exact match to the name displayed on your Digital Card in the Westpac App, or ​on your physical card, i.e. if a first name, middle name and surname are displayed on the physical card, all three must be entered in the app, to ensure you can successfully add a card.