FAQs

My loved one has recently passed away. What do I do now?

Look at our step-by-step guide online at westpac.com.au/bereavement or download a copy (PDF 183KB). Share this with family or relevant parties. We need to know as soon as possible so that we can start to help you through the process. Please notify us either in person, online or in writing and when available, provide Westpac with a certified copy of proof of death and a Will, if applicable.