FAQs

Can I make changes to a PayTo agreement after I’ve authorised it?

Once your PayTo agreement has been authorised, you can change the account linked to it, or you can pause, resume or cancel it.

If you need to make any other changes to a PayTo agreement, you’ll need to contact the business who you have the agreement with. They'll send you an amendment request that you will need to authorise, or they’ll cancel the existing PayTo agreement and send you a new one to authorise.