FAQs

How do I set or change my Worldwide Wallet card pin?

You’ll be prompted to set up a PIN during the activation process.
 

You can easily update your PIN at any time using one of the below methods.
 

In the Westpac App (latest version or upgrade now)

1. Tap Cards in the bar menu
2. Navigate to your Worldwide Wallet
3. Select Set or change PIN and follow the prompts

In Online Banking

1. Go to Service > Services > Card services
2. Select Set or change PIN and follow the prompts

In the Westpac iPad App

1. Go to Self service > Account Services
2. Tap Set or change PIN