FAQs

Are Osko® and PayID® payments secure?

PayID and Osko payments are made through the existing payment platforms of participating banks. This means that the same level of security that protects your payments to BSB and account numbers applies to payments made using Osko and PayID.
 

However, for added security, the payer will see the registered PayID name displayed on their screen before they confirm the payment, meaning they can make sure that the payee is the intended recipient. This helps protect you from scams where payments may be redirected to fraudulent accounts.
 

Scam prevention tip: If the registered payee name displayed is not your intended recipient, something may be suspect. Always call the payee on a trusted number to verify the payment details before proceeding with the payment.
 

Osko payments and payments to a PayID are made through Westpac Online Banking and are subject to our real-time fraud screening and detection, and are covered by our Online Banking Security Guarantee.