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What if a PayTo payment is taken outside the terms of my PayTo agreement?

If a PayTo payment has been taken that you believe to be outside the terms of your PayTo agreement, you should first contact the business or merchant to investigate the issue.

 

If you’re unable to contact them or they’re not able to resolve the issue, please contact us.

 

You can pause or cancel the PayTo agreement in Online Banking at any time.

If a PayTo payment has been taken that you believe to be outside the terms of your PayTo agreement, you should first contact the business or merchant to investigate the issue.

If you’re unable to contact them or they’re not able to resolve the issue, please contact us.

You can pause or cancel the PayTo agreement in Online Banking at any time.