FAQs

I'm having trouble enabling the Westpac Banking skill. What should I do?

Before you can set up the Westpac Banking skill, you will first need to be registered for Westpac Online Banking.

If you are having difficulty enabling the Westpac Banking skill, please make sure you are using the correct Westpac customer ID and password.

The Westpac Banking skill is currently only supported in Australia. For details on how to update your device’s Country settings, visit Alexa Device Support.

If you continue to have difficulties, please call us on 1300 655 505, or on (+61 2) 9155 7700 if calling from overseas.

Find out more about the Westpac skills for Alexa