FAQs

Is 4 digit passcode sign in secure?

Yes. You will be backed by our security guarantee. That means that if your Westpac account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Online Banking Terms and Conditions.

This includes keeping your sign in details (including 4 digit passcode, passwords and Westpac Protect™ SMS Codes) private.